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Quick answers to common questions about Event Hero
Event Hero is an online platform that connects customers with trusted event vendors and venues across Australia. Customers can create a free account to browse, compare, and connect with professionals for their events.
Event vendors, event venues, and customers planning private or corporate events can all use Event Hero.
Yes. Customers can create an account for free and start browsing vendors and venues immediately.
No. Event Hero is completely free for customers to browse and connect with vendors and venues.
Simply visit the vendor or venue profile and send them a message directly.
You can compare profiles, services, pricing, availability, photos, and reviews to find the best fit for your event.
Vendors join on a subscription basis and can create a business profile, showcase services and pricing, upload photos, and receive direct enquiries from customers.
Yes. Vendors can choose monthly subscriptions or yearly plans at a discounted rate. There are no lock-in contracts, and subscriptions are managed via the dashboard.
Yes. You can update your services, pricing, photos, and business details at any time.
Venues join on a subscription basis to showcase their space, list amenities, share pricing, upload photos, and receive direct booking enquiries.
Wedding venues, function centres, conference centres, outdoor spaces, and private party venues are all welcome.
You can cancel anytime through your account dashboard. Your listing will stay active until the end of your billing period.
If a payment fails, your listing may be temporarily paused until the issue is resolved.
Yes. Event Hero uses secure systems and strong data protection practices to keep your information safe.